1. Home
  2. Privacy Policy
Privacy Policy

Pwr bet Privacy Policy — Your Data Is Our Responsibility

Learn how your personal information is collected, used, and kept secure — pwr bet's full Privacy Policy. We believe transparency is the foundation of trust.

Last Updated: January 2026
SSL Encrypted
All your information is protected by internationally standard SSL encryption.
SSL 256-bit GDPR
Our Security Commitment

What We Do to Protect Your Privacy

Our six core commitments to protecting your data at pwr bet

Secure Data Storage

All your personal data is stored on encrypted servers. Unauthorized access is completely prevented.

Never Sold to Third Parties

We never sell your data to advertisers or third parties. Your information belongs to you.

SSL Encryption

All data transfers — including payments and logins — are protected by 256-bit SSL encryption.

Your Rights Guaranteed

You can view, correct, or request deletion of your data at any time.

Marketing Controls

You can enable or disable promotional emails and notifications yourself — at any time.

Cookie Transparency

We are transparent about which cookies we use and why. You are in control of your cookie preferences.

Table of Contents
1. Introduction 2. Data Collection 3. Data Usage 4. Data Sharing 5. Data Protection 6. Cookie Policy 7. Data Retention Period 8. Your Rights 9. Child Protection 10. Policy Changes 11. Contact

1. Introduction & Acknowledgment

Welcome to the pwr bet platform. We understand how important your privacy is. This Privacy Policy explains in detail what information is collected when you use the pwrbet.net website and mobile app, how that information is used, and how we keep it secure.

This Privacy Policy is pwr bet's Terms and Conditions and Responsible Gaming Policyforms the complete agreement together with. By using pwrbet.net, you are considered to have fully accepted this Privacy Policy.

In short: We only collect the information needed to provide you with the best service. Your data is never sold, and it is never shared with unnecessary third parties without your consent.

This policy is written with our users in mind so that every point is clear and easy to understand. If you have any questions, our support team is always ready to help.

2. What Information We Collect

Pwr bet collects different types of information for different purposes. A full breakdown is provided below:

A) Information collected at registration

  • Full name (first and last name)
  • Date of birth (for age verification)
  • Email Address
  • Mobile Number
  • Residential address (including district and division)
  • Preferred currency & language

B) Information collected during KYC verification

  • National ID (NID) or passport copy
  • Driving license (as an alternative)
  • Utility bill or bank statement (for address verification)
  • Selfie Photo (for identity verification)

C) Automatically collected information

  • IP Address and Device Information
  • Browser Type & Version
  • Platform activity log (login times, game history)
  • Cookies & Local Storage Data
  • Referral Source (where you came from)

D) Financial information

  • Payment method details (bKash/Nagad number, bank account)
  • Transaction History (Deposits & Withdrawals)
  • Betting history & winnings record
Important: We never store your full bank card number or PIN. Payment information is stored in tokenized form in compliance with PCI DSS standards.

3. How Your Information Is Used

Pwr bet uses your information only for defined, legitimate purposes. We never use any data for unnecessary or unauthorized ends.

Data Type Purpose of Use Legal Basis
Name & Contact Details Account creation and management, customer support Contract Performance
Identity & Address Documents KYC Verification, Age Confirmation Legal Obligation
Financial Information Deposit/withdrawal processing, AML compliance Legal Obligation
Gaming Activity Log Responsible gaming monitoring, dispute resolution Legitimate Interest
Device & IP Information Fraud prevention and detection of multiple accounts Legitimate Interest
Email Address and Mobile Number Important notices, promotions (with your consent) Consent
Marketing Communications: You can opt out of marketing emails and SMS at any time — during registration or at any point afterward. Only essential account notifications (security alerts, payment confirmations) cannot be turned off.

4. Data Sharing & Third Parties

Pwr bet never sells your data. However, limited information may be shared with trusted third parties in certain specific circumstances:

  • Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
  • KYC Verification Service: Licensed third-party services are used for identity and age verification. These partners adhere to the same privacy standards we do.
  • Gaming Software Provider: Minimal data required to operate games — such as user ID and balance — is shared with game providers.
  • Regulatory Authority: Legal obligations may require us to share information with licensing authorities and financial investigation agencies.
  • Law Enforcement Agencies: pwr bet is required to disclose information upon receipt of a valid court order or legal directive.
Our Commitment: All third-party partners are contractually required to meet privacy and security standards equivalent to those of pwr bet. We regularly audit their security measures.

5. Data Protection Measures

Pwr bet employs industry-leading technology and practices to keep your data secure. Our multi-layered security measures are outlined below:

  • 256-Bit SSL Encryption: All communication between your browser and our servers is encrypted. Your password and payment details are fully protected.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and DDoS mitigation systems.
  • Two-Factor Authentication (2FA): Enabling 2FA on your account requires an additional code alongside your password at each login.
  • Encrypted Database: All collected data is stored in databases secured with AES-256 encryption.
  • Regular Security Audits: Independent third-party security experts regularly audit our systems.
  • Restricted Access Policy: Only authorized staff can access specific data, and only for their designated tasks.
In the Event of a Data Breach: In the event of a data breach, we will notify the relevant authorities within 72 hours as required by law, and inform affected users as promptly as possible.

6. Cookies & Tracking Technologies

Pwr bet uses cookies and similar technologies on its website to enhance your experience and keep the platform running properly. We use:

Essential Cookies

These cookies are essential for the website to function properly. They maintain your login session, ensure security, and remember necessary settings. They cannot be disabled.

Functionality Cookies

These cookies remember your preferred language, currency, and game settings. Disabling them means you will need to reconfigure your settings each time you log in.

Analytics Cookies

We collect anonymized data — such as which pages users visit and which games are played most — to help us improve the platform.

Marketing Cookies

These cookies are used to show you relevant offers based on your interests. You can turn this off in your account settings.

Cookie Controls: You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging into the platform.

7. How Long Your Data Is Retained

Pwr bet does not retain data longer than necessary. Retention periods for different types of information are listed below:

  • Account Information: For the duration of active account use and up to 5 years after closure.
  • Financial Transaction Records: Retained for a minimum of 7 years due to legal obligations.
  • KYC Documents: Retained for up to 5 years after account closure for regulatory purposes.
  • Gaming Log & Betting History: 3 years for dispute resolution and responsible gaming monitoring.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
  • Support Contact Records: 2 years after the case is resolved.

Once the designated retention period has ended, your data is securely deleted or anonymized in a way that makes it impossible to link back to you.

8. Your Rights Regarding Your Data

Pwr bet believes you should have complete control over your own data. Your key rights are outlined below:

Your Rights

6 Core Data Rights

Pwr bet is committed to upholding each of these rights for you

1
Right to Access

You can find out what information we hold about you. A full report will be provided within 30 days of your request.

2
Right to Rectification

If any of your information is incorrect or incomplete, you can request a correction. We will update it promptly.

3
Right to Erasure

You may request deletion of your data in certain circumstances, provided it does not conflict with any legal obligation.

4
Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes, especially regarding marketing communications.

5
Right to Portability

You can request a copy of your data in a machine-readable format (CSV/JSON).

6
Right to Object

You may object to the processing of your data for specific purposes, particularly profiling and direct marketing.

To exercise your rights: To exercise any of the rights above, email us at [email protected] or reach out via live chat. We will respond within 30 days. In exceptional cases, this period may be extended by a further 30 days, and you will be informed accordingly.

9. Child Protection Policy

Pwr bet strictly prohibits anyone under the age of 18 from using the platform. We never knowingly collect information from minors.

  • Age is verified at registration and reconfirmed during the KYC process.
  • If a user is identified as a minor, their account will be immediately suspended and any deposited funds will be returned in accordance with applicable law.
  • If parents have concerns, they can reach out to [email protected]. We will investigate promptly.
  • If any minor's data is collected by mistake, it will be deleted as soon as we are notified.
18+ Platform: This platform is for adults only. If you have underage members in your household, Responsible Gaming Page to learn about parental controls.

10. Privacy Policy Changes

Pwr bet may update this Privacy Policy from time to time due to business needs, legal changes, or technical improvements.

  • Major Changes: If there are significant changes to your rights or how your data is handled, you will be notified by email or platform notification at least 14 days before the changes take effect.
  • Minor Changes: Spelling corrections or language clarifications may be made without prior notice.
  • Continued Use After Changes: Continued use of the platform after an update is considered acceptance of the revised policy.
  • Archive: Previous versions are available upon request.
Track Updates: Check the "Last Updated" date at the top of this page. A new date means the policy has changed — take a moment to read through it.

11. Contact & Complaints

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email Support
Typically responds within 24 hours
Live Chat
24/7 Support Available
Get an Instant Response

Our Data Protection Officer (DPO) handles all privacy-related complaints directly. You will receive a written response within 30 days of submitting a complaint. If you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.

A Safe & Transparent Platform

Your Data Is Secure — Join pwr bet Today

We take your privacy seriously. Enjoy gaming with confidence, backed by SSL encryption, KYC verification, and internationally standard security.

Register for Free Browse Game Lobby
SSL Secured
Data Is Never Sold
Support in Bengali
বাংলা